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Rounding up our top ten list is a hosting company founded by a Florida Atlantic University student in his basement in 2002. Who would have guessed back then that the company we know now as HostGator would go on to become one of the largest web host providers in the country? Here we dive into the specifics of HostGator and why we think they deserve a spot on our top ten list.
Disclosure: We are a professional review site that receives compensation from Hostgator. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
HostGator doesn’t go into too many details about their tech or data center other than to say they are one of the world’s leading host provider with over 7,000 servers working for them. The specifics do not matter too much. What does matter is whether HostGator provides reliable service. And that answer is a resounding Yes! With over 4 million domains under management and a 90% customer satisfaction survey, you can certainly trust the 99.9% uptime guarantee that HostGator provides.
Price Value (4/5)
HostGator provides three shared-server hosting plans. The “Hatchling” plan starts at $3.96 per month, the “Baby” plan begins at $6.36 per month, and the “Business” plan starts at $10.36 per month. All plans give you unlimited disk space, bandwidth, email accounts, and MySQL databases. All plans also give plenty of support for scripting and plugins, as well as a choice of eCommerce shopping cart solutions.
The plans are all guaranteed money back within 45 days, and also come with a $100 Google AdWords credit to get started on website promotion.
Control Panel (5/5)
HostGator also wins points for the choice of control panel software for their clients. All accounts get the use of cPanel software for account management. CPanel is one of the top rated control panels on the market, and for good reason. Users, whether novice or expert, can easily manipulate the look and feel of the layout. Put the panels you use most at your fingertips like database control or email account management. You can easily view stats, control security functions, and open tech support tickets right through cPanel. A very good choice for their hosted clients.
Customer Support (4/5)
HostGator continues to hone and improve their service and support for its customers. They have 24 hour support through live online chat and email. Clients can also contact via telephone and Skype to get questions or problems addressed.
HostGator does have an online help center filled with articles and video tutorials. They also have an online forum where clients can post and answer questions among themselves as well. The online help center is functional, but not as user-friendly as many other top hosting companies.
Overall Value (4/5)
HostGator is definitely worthy to be included in our top ten ranking. Not only are they a great value for small to medium sized business for shared-server hosting, but they are scalable as well providing VPS and dedicated server hosting for those growing companies. Overall, HostGator has the affordability, reliability, the account control, and the feature-packed plans to make most any website owner happy.